Even after the introduction of a rapid response to technical or functional questions for us a "must" for a successful solution. In addition to a fast response and the quality of information is crucial. Our support team will help with any technical questions competently, fast and effective. All support requests are managed, controlled and monitored through our versatile workflow system JobRouter. Therefore, no request is lost and will always be processed according to their priority from the right people. All support staff are certified by the manufacturers of the software solutions used by us and can always help you, as a rule immediately on. You can reach us always immediately someone with know-how.
Support Hotline: +49 (2235) 97898-55
To be able to assist you as efficiently as possible, it is often helpful to look at your screen. This prevents misunderstandings and facilitates the solution finding immensely. We continued to TeamViewer , one of the market leading remote support tools a. You will need to do nothing more than simply to start our own remote maintenance client and our support staff your session ID and Password to share with TeamViewer. Only then can establish a connection to your PC. The support staff provides everything you see, you see everything that the support staff sees. The connection to your computer is protected by 1024-bit RSA key exchange and 256 bit AES Session Encoding, thereby eavesdropping.TeamViewer Client download